Terms and Conditions

Returns Policy

If you don't absoloutely love your piece and wish to return it, we will only accept returns sent within 7 days of receiving the goods.  Shipping expenses are not refundable. Return shipping cost will be met by the purchaser. 

If the goods you receive are faulty, we will replace or refund those goods if they are returned to us within 14 days of purchase. Reimbursement for shipping expenses will be up to the value of the original quoted shipping cost.

After 30 days returns and refunds are subject to discretion.

Privacy

The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.

Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.

Delivery Times

Please allow up to 21 days for manufacture and shipping. If these timelines can not be met for unforseen circumstances you will be offered a new time frame or full refund. 

 

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